Announcement
Welcome to Hawthorne & Lavender.
We are so much more than a candle company ✨ And we hope to grow into your favorite spot to meet your magickal needs, eventually offering everything from ritual ready herbs and incense to witchy home decor.
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*SHOP POLICIES & INFO*
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SHIPPING INFO:
We ship from the US. Expedited shipping is available at check out.
Orders over $35 always ship FREE in the United States.
QUALITY: Some items have been pre-loved and may be modern to vintage condition. Please read each listing carefully and send me a message with any questions you may have.
If there is an issue with the item you receive, please send me a message so I can correct the issue. Please see our full Return and Refund policy for more information.
**ALLERGEN WARNING** All items come from a cigarette-free home but I do have kitties who are active within my shipping space. While I do my best to never allow the cats to have direct contact with any product, please keep this in mind while ordering.
Additionally, vintage and pre-loved items may have lived a life encountering many allergens. While we do clean each item carefully both physically and cleanse it’s energies, we recommend always following your own personal practices to cleanse pre-loved items and make them your own.
Featured items
Items
All Items
Reviews
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kathleen on Jun 28, 2019
5 out of 5 starsThese earrings are so pretty I am very impressed that they are even cuter in person. I just love them.
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Ro on Jun 8, 2019
5 out of 5 starsThese ears were shipped extremely securely, rather quickly, and were exactly as pictured. I absolutely love the colors and am excited to wear them with the tank top I just got at Flower & Garden! Thank you!
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Onyx on Oct 28, 2018
5 out of 5 starsEveryone in Disneyland would stop staring and saying "ohhh wow look at those ears". They came out so beautiful ♡
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Lisa on Aug 12, 2018
5 out of 5 starsMy husband turned them into cufflinks. They're absolutely beautiful.
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Lisa on Aug 12, 2018
5 out of 5 starsThey will look absolutely gorgeous on my wedding bouquet :-) Love it!
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Alexandra on Jul 5, 2018
5 out of 5 starsTHANK YOU!!! Such a nice surprise to get the extra pair! I’m absolutely in love. Thank you so much for the beautiful earrings, stickers, and super sweet note! 5 stars would buy from again! THANK YOU! 🖤🎃
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About HawthorneLavender
H&L was born out of a decade of dreams, passion, & personal spirituality.
Shop members
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Tam
Owner, Designer, Customer Service
Curator, designer, candle maker, buyer, creator- Happily wearing many hats! A lifelong entrepreneur, I have a deep love of the spooky as well as the ultra cute. I enjoy traveling, reading, writing, hiking, foraging, costume design, and photography.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
We are always happy to work on custom orders; send us a message with what you have in mind. We can help you develop your idea into a tangible item. Please allow up to 48 hours for a response to your initial message.
Once the custom order has been placed, it can take anywhere from 3 days to 3 weeks to complete the order. Your turnaround time will depend on how many custom orders are ahead of yours and shipment of any materials that may be specific to your project.
In most cases, assuming we do not need to wait for a specific fabric or item to come in stock, you order will ship within 1 week.
We will keep you updated throughout the process and will advise you of any time-frame changes.
Gift wrapping and packaging
We are more than happy to gift wrap your items before shipping, please send us a message. We have a variety of Disney and non-Disney papers, ribbons, and tapes available.
We take our customer satisfaction and excitement very seriously; we want you to smile as soon as you open your package!
Items are shipped in the safest, most appropriate packaging- padded envelopes and boxes are most commonly used.
Standard Packaging:
Mouse Ears are wrapped in tissue paper and when needed, bubble wrap. Jewelry & very small items will come on a small kraft paper card or packaged in a 100% recycled materials kraft box accented with designer washi tape. Each product will list the standard packaging but we are happy to accommodate requests
Care instructions
Mouse Ears: Spot clean with a damp cloth; we do not ever recommend submerging the ears as they have cotton batting inside which can become moldy if not dried properly.
Skirts: All skirts are machine washable unless the listing indicates otherwise. Every once in a while we may have hand-wash only items due to delicate/painted fabrics. This will ALWAYS be indicated before you purchase.
Scarves: Scarves should be spot cleaned with a damp cloth or hand-washed. We will indicate if there are any special instructions based on the item purchased as fabric types vary.
Jewelry: Please store in a jewelry box or somewhere safe to avoid tarnishing or damage to enamel and chain work.
Referrals
If you have made a purchase and refer a friend, we will send you a coupon for 15% off your next order!
Referrals are the highest compliment we can receive so we truly appreciate them.
Please have the person you refer leave your name/social media handle or email address in their notes to seller so we can be sure to get your coupon code to you right away!
If you post photos of yourself on social media in our items, please send us a message/link or tag @Mermaid.Studios - we love sharing our customer's photos and are often looking for Brand Ambassadors!
Shipping FAQ
Buyers in the US only pay shipping on the first item, all other items in the order ship free. If you are charged for more than one item, shipping overages will be refunded.
Shipping upgrades have a minimal fee per item; your order will be upgraded to Priority Flat Rate shipping where possible.
Orders over $100 always ship FREE via Priority Mail in the United States. Please use code: SHIP100 to apply the discount.
Buyers outside the United States pay a minimal fee for each additional item in the order. I do my best to keep shipping and packaging fees as low as possible.
Please contact me directly if you have any shipping concerns.
Processing Time
Most items ship in 1-3 days; items that are made to order typically ship in 3-5 days. The processing time will be listed on each item.
If there is a delay, it will be noted on the shop home page with an expected time frame. Please contact me directly if you need your order sooner and I will do my best to accommodate.
Full Return Policy
We do not accept returns due to sanitary reasons and the personal nature of wearable items.
However, we never want a dissatisfied customer so if you have an issue with your order please send us a message and we will do our very best to make sure you are happy with the transaction. Issues are evaluated and resolved on a case by case basis.
If your item arrives damaged, please send us a description and photos of the issue (including the package) and we will replace the damaged products as well as file a case with the postal service.
Seller details
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